Leidsekade 97 - 1017PN - Amsterdam
+31 (0)20 556 3000

Do you have a question or comment for us? We are happy to help you. Check whether your question is listed here or use the form below. We will get in touch as soon as possible. But should you have any urgent business, you can call or whatsapp us 24/7!

How early can I check in?
You can check in starting at 3 p.m.
What is the check-out time?

You may check out until noon. Late check-out is possible upon request; there is an extra charge associated with late check-out.

Are pets allowed in the hotel?

No, unfortunately pets are not allowed in the hotel. Pets are also prohibited in the Café Americain. (with the exception of guide dogs)

Is there (free) Wi-Fi available in the hotel?

Yes, Wi-Fi is available free of charge throughout the hotel.

Does the hotel have its own parking facilities?

No, the hotel does not have its own parking facilities. The nearest parking garage in Q-Park Byzantium.

Does each room in the hotel have a balcony or a view of the canal?

No, there are a few rooms available with a balcony or a view of the canal. These rooms are on request and at an additional cost.