Guest reviews

TripAdvisor rating
                        4.0 from 4006 reviews

TripAdvisor Traveller Rating. Based on 4006 reviews.

41.5% 1663
Very good
38.1% 1525
13.1% 523
4.8% 192
2.6% 103
  • Location 5.0
  • Sleep Quality 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
  • Cleanliness 4.5

Fantastic Hotel

I have just returned from a 5 night stay in the American Hotel. Everything from the Hotel’s facilities and location are superb. Great room with balcony view over the canal. Great staff. Great food and drinks and ambience in the American Cafe. I’m actually going back for a 2 nights visit next eeek and can’t wait

Scenic488375 5

Beautiful Hotel let down by bad service

On the face of it, this is a beautiful hotel in a great location, unfortunately, the service from the Cafe American was poor. This was not a one off, as every time we used the cafe (breakfast or bar) we revived slow and unfriendly service.

Richard C 2

Beautiful Hotel, Highly Recommended

This is a beautiful hotel with a lot of character and charm. It is perfectly situated in the Leidseplein area, with easy access to the tram network (take the #2 from Centraal Station) and within walking distance of most tourist hot spots. The rooms are not huge, but they are well appointed and nicely decorated. I found the bed to be very comfortable (ask about the pillow menu). All of the staff we spoke to were helpful and friendly. The food in the attached restaurant was excellent, as was the beer selection in the attached lounge/bar. I would absolutely stay here again on my next visit.

JuAaHa 5